8fb Privacy Policy — How Your Personal Data Is Kept Safe
8fb gives the highest priority to the privacy of users in Bangladesh. In this policy, we clearly explain how your information is collected, used, and protected.
What Information Is Collected and Why
Registration & Identity Information
When you create an account, 8fb collects your name, date of birth, email address, and mobile number. This information is used to verify your identity and keep your account secure. Storing identity document details is a legal requirement to comply with applicable regulatory rules in Bangladesh. It is your responsibility to ensure that the information you provide is always accurate and up to date. Your information is never sold to third parties or used for marketing purposes. If you need to update your information, please contact our support team.
Financial & Transaction Information
Payment information required during deposits and withdrawals is collected, but full card or bank account numbers are not stored on 8fb's servers. Transaction history is retained solely for account management, dispute resolution, and fraud prevention purposes. All financial data is secured using industry-standard encryption technology. There may be a legal obligation to share certain transaction data in accordance with regulatory authority requirements. If fraudulent activity is detected, the relevant information may be transferred to investigative authorities.
Device & Browsing Information
While you use the platform, your device type, operating system, browser version, and IP address may be collected automatically. This technical information is used to improve platform performance and ensure security. Cookies and similar technologies are used to make your browsing experience smoother and more personalized. You can manage cookies through your browser settings, though this may limit some features. Session data is stored in security logs and automatically deleted after a set period.
Your Rights & Our Commitments
Data Access & Correction
You can view and update the personal information in your profile at any time. If you request a correction of incorrect or outdated information, the 8fb support team will process it as quickly as possible. Requests to delete information are also accepted after identity verification, though data subject to legal retention obligations will be deleted only after those obligations are fulfilled. For any concerns regarding the processing of your data, contact our support team directly. We take every request seriously and strive to respond within the designated timeframe.
Data Security Guarantee
8fb uses industry-standard security measures to protect your personal data, including SSL encryption and regular security audits. Internally, only authorized personnel can access your information on a need-to-know basis. In the event of a data breach, we will notify you promptly and take the necessary steps. Third-party service providers are contractually bound to uphold our privacy standards. To report any security issues with the platform, contact our support team directly.
Data Sharing Restrictions
8fb never sells your personal information to advertisers or unauthorized third parties. Trusted partners may receive limited data for payment processing and technical support purposes, but they are equally bound to the same privacy standards. Information may be shared under legal orders or regulatory authority directives, which are beyond our control. In the event of any corporate changes to the company, user data protection will remain intact. Maintaining transparency about where your data goes is a core principle of ours.
Policy Changes & Updates
8fb may update this privacy policy from time to time as needed. For significant changes, you will be notified via your registered email or through a notification on the platform. Continued use of the platform after any changes will be considered acceptance of the updated policy. The latest version will always be available on this page, with the update date noted at the top. If you have difficulty understanding any changes, please visit our FAQ Go to page.